What should I do if an applicant does not receive the link to complete the assessment?

Please first check whether the person has checked the ‘spam’ and ‘junk’ folders in their email inbox. The message may be in one of these folders.

If not, you can send the link from your own email:

• To do this, go to the Profile section of your platform, find the name of the person in question, then click the ‘edit’ button on the right.
• Next, select the ‘…’ button and choose ‘Copy the direct link to the assessment.’
• You can then copy the link and send it to the person in a personal email.

Simply paste that link into an email and forward it to your candidate.