Sending an assessment - Error message : the email address already exists. What to do ?

Why are you receiving this message?

This error message means that the candidate has already received an invitation to complete the AtmanCo test via this same email address.  The email address serves as a unique identifier for each assessment and therefore cannot be used more than once.

You are not the sender of this first email (or another user in your company)?

We invite you to contact us by email at support@atmanco.com with the subject line: "Email already used". Please indicate the candidate's full name and email address.

We will confirm if the results are available and if they are still valid.