Sending an assessment - Error message : the email address already exists. What to do ?

Why are you receiving this message?

This error message means that the candidate has already received an invitation to complete the AtmanCo test via this same email address.  The email address serves as a unique identifier for each assessment and, therefore, cannot be used more than once.

How to Proceed

When creating a profile, if you receive a "email address already in use" message, you have the option to submit a request for your results directly from the platform if the results are less than two years old.

If the assessment is more than two years old, instructions for creating a new profile with the same email address are provided immediately. There is no need to contact us.