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How do I purchase new assessments?

To add assessments to your account, click on your “Client Balance” on your top right and then select “Add Products”...

How can I send one or more invitations to complete the evaluation?

There are two ways to send tests: Send 1 to 5 tests at a timeSend more than 5 tests at once via import Option 1: Send...

Sending an assessment - Error message : the email address already exists. What to do ?

Why are you receiving this message?This error message means that the candidate has already received an invitation to ...

How do I resend the email invitation to complete the AtmanPro evaluation?

To resend the invitation link, hover over the name of the candidate and select the “edit” icon.Then, select the “…” b...

What should I do if an applicant does not receive the link to complete the assessment?

Please first check whether the person has checked the ‘spam’ and ‘junk’ folders in their email inbox. The message may...

Can I delete an assessment that has not been completed and regain credit for the test?

Yes it is possible. If a candidate has not started the assessment, you can delete the invitation and use the assessme...

What to do if I send a test to the wrong email address?

Step 1: Start by hovering over the name of the candidate in your “People” tab and select the “edit” icon. Step 2: Und...

Can I delete the profile of someone who has already completed the assessment?

No. You cannot delete a profile if the candidate has already started the assessment. However, if you wish to archive ...

How do I change the language of an assessment that I already sent?

The candidate will be able to select their preferred language before the start of the assessment. However, if you wo...

What are the different ways to communicate with the AtmanCo team?

Absolutely! Our customer success team is on stand by to help you with your questions. Simply click on the “conversat...